Hello. Hola. Hallo. Hej. 您好.
You can greet someone in a foreign country in many ways. When you travel, stay safe and secure by saying hello to Patriot Exchange ProgramSM, a one-of-a-kind international medical insurance plan that brings you Global Peace of Mind® when you're traveling abroad.
Why Patriot Exchange Program?
Traveling abroad can be an exciting experience, especially when you're involved in an educational or cultural exchange program. But what would happen if you became ill or injured while away from home? Your experience can quickly turn frightening if you're not prepared for a medical emergency.
Whether your trip takes you abroad for a few weeks or an entire year, your cultural exchange experience should be an enjoyable one. You have enough to worry about when you're traveling. Don't let your medical coverage be an uncertainty. Patriot Exchange ProgramSM provides you, your group, and your dependents traveling with you Coverage Without Boundaries®. The plan offers a package of international benefits available 24-hours a day. Simply select the plan option that best fits your needs.
The Patriot Exchange Program is designed to meet the U.S. visa insurance requirements for individuals and groups of two or more students studying abroad or participating in a cultural exchange program, including J1 and J2 visa holders. Coverage may be purchased for spouses and unmarried, dependent children traveling with the student/participant. Individuals and groups can select from different plan options - $50,000*, $100,000, $250,000, and $500,000 maximum limit per illness/ injury. This program also offers two different areas of coverage, and an optional add-on rider for high school sports, personal liability and legal assistance. In addition, groups may purchase annually-renewable long-term plans that have the flexibility to be tailored to meet specific needs of each program.
*The $50,000 maximum limit per Illness/Injury option does not comply with J1 and J2 visa requirements.
The Administrator Advantage
Our focus on Service, Strength, and Safety Solutions provides you with the ultimate advantage: Global Peace of Mind.
Service - Help when and where you need it.
Nobody wants to experience an emergency while traveling the world, but if you do, you’ll want a team you can trust to have your back. The expert staff is here for you 24/7. We’re accustomed to working in multiple time zones, languages, and currencies, so rest assured we have the training to assist you—even in remote and hazardous locations. Our international and U.S. provider networks include more than one million physicians and facilities across the globe, giving you access to quality care while away from your primary care team. Our innovative technology allows you to manage your claims, your account, and search for providers through our online portal and mobile app around the clock.
Strength - A market leader you can trust.
You can feel confident with the administrator knowing our industry expertise has led us to serve millions of customers worldwide since 1990. Owned by SiriusPoint, a multi-billion-dollar insurance industry leader and rated “A-” by A.M. Best, an independent analyst of the insurance industry, the administrator has a strong financial backing and vision to become the preeminent provider of travel and health safety solutions. With loyal customers ranging from Fortune 500 companies, universities, to individuals and other insurance companies, our personalized offerings allow us to meet the needs of nearly anyone traveling internationally.
Safety Solutions
Pursuing an education away from your home country is already stressful. We know your safety while studying abroad is important to you, so Patriot Exchange Program has solutions designed to protect you and give you Global Peace of Mind.
Physical Health
You can't plan when you get sick, and unforunately, it can happen anytime and anywhere. Medical bills can be expensive, and this plan provides the cross-border medical coverage you need for unexpected medical care and rountine visits.
Mental Wellness
Being away from your support system can be challenging. The administrator provides access to mental health services, like virtual counseling, to help with the transition as you adapt to cultural differences, adjust to a change in education, and navigate new relationships while you're away from loved ones.
Personal Property
There are some belongings you know you can't live without. The administrator has you covered and can reimburse costs if your mobile device is lost, stolen, or damaged during your travels abroad.
Crisis Support
Navigating an emergency in a foreign country is never easy. That's why the administrator offers a multilingual staff of nurses, doctors, and case managers provide 24/7 assistance services to facilitate a response to urgent and emergency situations, such as evacuations or search and rescue missions.
Financial Protection
Costs can add up while seeking medical treatment. However, access to the administrator's international physician and provider networks and pharmacy discount programs can help you save on out-of-pocket medical expenses and prescription medications.
Patriot Exchange Program - Summary of Benefits
Eligible Medical Expenses are limited to Usual, Reasonable, and Customary
Limits per Period of Coverage unless stated as Maximum Limit
Coverage Limit/Maximum Amount for Eligible Medical Expenses | |||||
---|---|---|---|---|---|
Plan Details | In-Network | Out-of-Network | International | ||
Maximum Limit | $5,000,000 | ||||
Deductible Options | $0, $100, $250, or $500 per illness or injury available | ||||
Coinsurance for Eligible Medical Expenses | |||||
Coinsurance In addition to deductible | Plan pays 90% Insured pays 10% | Plan pays 80% Insured pays 20% | Plan pays 100% Insured pays 0% | ||
Out of Pocket Maximum | $1,000 | Up to the Maximum Limit | $0 | ||
Precertification | |||||
Interfacility Ambulance Transfer, Emergency Medical Evacuation | No coverage if Pre-certification requirements are not met | ||||
All other Treatments & supplies | 50% reduction of Eligible Medical Expenses if Pre-certification requirements are not met | ||||
Pre-Existing Conditions | |||||
Pre-existing conditions Charges resulting directly or indirectly from or relating to any Pre-existing Condition that existed within 36 months prior to the Effective Date are excluded until the Insured Person has maintained 12 months of continuous coverage under this insurance. |
Period of Coverage Limit (after 12 months): $500 Maximum Limit: $1,500 | ||||
Student Health Center | |||||
Copayment per visit - Not subject to the per Illness or Injury Deductible - Copayment is not applicable if the Declaration states a $0 Deductible | $5 | ||||
Coinsurance | Plan pays 100% Insured pays 0% | ||||
Inpatient/Outpatient Benefits | |||||
Eligible Medical Expenses | 90% | 80% | 100% | ||
Physician / Specialist Visit - Maximum Visits per day: 1 (unless visit is for a different medical/surgical specialty) | 90% | 80% | 100% | ||
Urgent Care - Not subject to Deductible - Copayment: $50 - Copayment is not applicable if the Declaration states a $0 Deductible | 90% | 80% | 100% | ||
Walk-in Clinic - Not subject to Deductible - Copayment: $20 - Copayment is not applicable if the Declaration states a $0 Deductible | 90% | 80% | 100% | ||
Hospital Emergency Room - Injury: Not subject to Emergency Room Deductible - Illness: Subject to a $500 Deductible for each Emergency Room visit for Treatment that does not result in a direct Hospital admission. | 90% | 80% | 100% | ||
Hospitalization / Room & Board - Average semi-private room rate - Includes nursing, miscellaneous and Ancillary Services | 90% | 80% | 100% | ||
Intensive Care | 90% | 80% | 100% | ||
Bedside Visit - Not subject to Deductible - Maximum Limit: $1,500 - Hospitalized in an Intensive Care Unit - Refer to the BEDSIDE VISIT provision for further details | 90% | 80% | 100% | ||
Outpatient Surgical / Hospital Facility | 90% | 80% | 100% | ||
Laboratory | 90% | 80% | 100% | ||
Radiology / X-ray | 90% | 80% | 100% | ||
Pre-admission Testing | 90% | 80% | 100% | ||
Surgery | 90% | 80% | 100% | ||
Reconstructive Surgery - Surgery is incidental to and follows Surgery that was covered under the plan | 90% | 80% | 100% | ||
Assistant Surgeon - 20% of the primary surgeon’s eligible fee | 90% | 80% | 100% | ||
Anesthesia | 90% | 80% | 100% | ||
Durable Medical Equipment | 90% | 80% | 100% | ||
Chiropractic Care - Medical order or Treatment plan required | 90% | 80% | 100% | ||
Physical Therapy - Maximum Visits per day: 1 - Medical order or Treatment plan required | 90% | 80% | 100% | ||
Extended Care Facility - Upon direct transfer from an acute care Hospital | 90% | 80% | 100% | ||
Home Nursing Care - Provided by a Home Health Care Agency - Upon direct transfer from an acute care Hospital | 90% | 80% | 100% | ||
Prescription Drugs and Medication | |||||
The following Prescription Drugs and Medication Period of Coverage limit accumulates toward the Maximum Limit | |||||
Prescription Drugs and Medication - Period of Coverage limit: $250,000 per person - Obtained through Retail Pharmacy, Inpatient and Outpatient Surgery, Emergency Room and Outpatient Office Visits - Dispensing maximum for Retail Pharmacy: 90 days per prescription | N/A | 90% | 100% | ||
Mental or Nervous / Substance Abuse | |||||
Inpatient Mental or Nervous / Substance Abuse - Maximum Limit: $10,000 - Not covered if incurred at the Student Health Center | 90% | 80% | 100% | ||
Outpatient Mental or Nervous / Substance Abuse - Maximum Limit per day: $50 - Maximum Limit: $500 - Not covered if incurred at the Student Health Center | 90% | 80% | 100% | ||
Emergency Services | |||||
Emergency Local Ambulance - Subject to Deductible - Injury - Illness resulting in a Hospitalization admission | 100% | 100% | 100% | ||
Emergency Medical Evacuation - Maximum Limit: $50,000 - Must be approved in advance and coordinated by the Company | 100% | 100% | 100% | ||
Emergency Reunion - Maximum Limit: $15,000 - Maximum Days: 15 - Meal Maximum per day: $25 - Reasonable and necessary travel costs and accommodations - Must be approved in advance by the Company | 100% | 100% | 100% | ||
Interfacility Ambulance Transfer - Up to the per Injury or Illness limit - Services rendered in the United States - Transfer must be a result of an Inpatient Hospital admission | 100% | 100% | N/A | ||
Political Evacuation and Repatriation - Maximum Limit: $10,000 - Must be approved in advance by the Company | 100% | 100% | 100% | ||
Repatriation for Medical Treatment - Maximum Benefit: $100,000 (in addition to the plan per illness or injury limit) - Approved in advance and coordinated by the Company - Refer to the REPATRIATION FOR MEDICAL TREATMENT provision for further details | 100% | 100% | 100% | ||
Return of Mortal Remains - Maximum Limit: $25,000 - Local Burial / Cremation at place of death (Maximum Limit: $5,000) - Return of Insured Person’s Mortal Remains to Country of Residence - Must be approved in advance by the Company | 100% | 100% | 100% | ||
Other Services | |||||
Terrorism - Maximum Limit: $50,000 | 100% | 100% | 100% | ||
Dental Treatment - Period of Coverage Limit: $350 (Treatment due to Unexpected pain to sound, natural teeth) - Period of Coverage Limit per Injury: $500 (Non-emergency Treatment at a Dental Provider due to an Accident) | N/A | 90% | 100% | ||
Traumatic Dental Injury - Subject to Deductible and Coinsurance - Up to the Maximum Limit - Treatment at a Hospital Facility due to an Accident - Additional Treatment for the same Injury rendered by a Dental Provider will be paid at 100% | 90% | 80% | 100% | ||
Accidental Death & Dismemberment - Principal Sum Maximum: $25,000 - Death must occur within 90 days of the Accident | Accidental Death: 100% of Principal Sum Accidental Dismemberment: Loss: Percent of Principal Sum Sight of 1 eye: 50% 1 hand or 1 foot: 50% 1 hand and loss of sight of 1 eye: 100% 1 foot and loss of sight of 1 eye: 100% 1 hand and 1 foot: 100% Both hands or both feet: 100% Sight of both eyes: 100% | ||||
Incidental Trip - Maximum days: 14 - Country of Residence is outside the United States - Refer to the INCIDENTAL TRIP provision for further details | 90% | 80% | 100% | ||
Optional Add-On Rider (Group & Individual) | |||||
Personal Liability - Injury to third party: $2,000 per period of coverage limit after $100 deductible - Damage to third party’s property: $500 per period of coverage limit after $100 deductible | 100% | ||||
Lost Personal Property - $250 per period of cover age limit | 100% | ||||
Limited High School and College Sports - Company pays 100% after deductible is met | 100% | ||||
Legal Assistance | $500 period of coverage limit | $500 period of coverage limit | $500 period of coverage limit | ||
Optional Mobile Device Protection Rider (Individual Only) | |||||
Mobile Device Protection Rider | Coverage for repair or replacement of your cell phone if it is lost, stolen or accidently damaged on your trip. |
Groups may also purchase a customizable long-term plan. Any coverages, benefits and premium rates offered are in U.S. Dollars. Benefits are subject to exclusions and limitations. This is only a summary and does not supersede in any way the Certificate of Insurance and governing policy documents (together the "Insurance Contract"). The Insurance Contract is the only source of the actual benefits provided.
PEP Included Services
Pharmacy Discount Savings
Universal RX is a discount savings program that allows you to purchase prescriptions from one of over 35,000 participating pharmacies in the U.S. and receive the lower of 1) Universal Rx contract price or 2) the pharmacy regular retail price.
This program is not insurance coverage; it is purely a discount program.
Teleconsultation (For groups only)
Teleconsultation provides access to a national network of board-certified doctors and pediatricians in the U.S. who are available 24 hours a day, seven days a week, 365 days a year to help diagnose, treat and prescribe medication (when necessary and available) for many non-emergent medical issues via phone or online video consultations. Teleconsultation does not replace existing primary care physician relationships, but supplements them as a convenient, affordable alternative for non-emergency medical care. The use of Teleconsultation will be considered as treatment inside the U.S. - PPO Network.
PEP Optional Riders
Adventure Sports Rider (For Individuals and groups)
The Adventure Sports Rider is available on the Patriot Exchange Program for individuals and groups, and their dependents, up to the age of 65. Certain activities designated as adventure sports can be covered up to the maximums listed below. Certain activities are never covered, regardless of whether or not you purchase the Adventure Sports Rider. For a list of all the activities which can be considered to be adventure sports, please look at Adventure Sports Rider.
Age | Maximum Limit |
---|---|
Through age 49 | $50,000 |
50 - 59 | $30,000 |
60 - 64 | $15,000 |
Chaperone / Faculty Leader Trip Interruption Rider (For groups only)
Groups may request the Chaperone/Faculty Leader Trip Interruption rider which offers up to $3,000 in benefits. In the event of the original chaperone/leader's hospitalization, a relative's unexpected death, or travel plans must be cancelled as a result of a break-in or destruction due to forces of nature at his/her residence, the subsequent chaperone/faculty leader can be reimbursed for the certain transportation costs to join the group.
Mobile Device Protection Rider (For Individuals only)
Cell phones are essential when travelling internationally to keep you safe, connect with friends and family back home, and to take photos of your travels. Device protection is for individuals and provides coverage for repair or replacement of your cell phone when it becomes lost, stolen, or accidentally damaged. With Mobile Device Protection, you can continue your travels and stay digitally connected wherever you are in the world.
Optional Add-on Rider (For Individuals and groups)
For policyholders looking for maximum protection we now offer our Add-on Rider, covering personal liability, lost personal property, legal assistance up to $500 per period of coverage, and limited High School and College sports, which is available with and without Collision Sports coverage.
*Benefits are subject to exclusions and limitations. This is only a summary and does not supersede in any way the Certificate of Insurance and governing policy documents (together the "Insurance Contract"). The Insurance Contract is the only source of the actual benefits provided.
PEP Plan Information
Eligibility
To be eligible to apply to the Patriot Exchange Program plan, you must:
- Be a participant: a student, scholar, intern, teacher or trainee enrolled in an educational or cultural exchange program for the purposes of teaching, study, research or receiving on the job training for a temporary period of time
- Be the spouse of a participant or children of a participant and residing outside his/her primary country of residence for a temporary period of time. Primary applicant must hold a J, M, F, or A visa
- Be at least 31 days old but not yet 65 years old
- Be physically and legally residing in the destination country with the intent to reside there for at least 30 days on the effective date and at renewal
Enrollment Process
Before you begin your travel, simply apply online for the time period you, your group, and/or your dependents will be traveling.
Eligible individuals listed on the application and for whom premiums have been paid will be covered from the latest of the following dates:
- The date the administrator approves your completed Application and receives the appropriate premium
- The date you depart from your country of residence
- The date requested on your application
Fulfillment Kits
We process applications in a quick, timely manner. Once processing is complete, they will email the fulfillment kit(s) to the email listed in the application. The fulfillment kit(s) will include an identification card(s), and the insurance certificate providing a complete description of the rights and benefits under the contract.
Conditions of Coverage
1) Coverage and benefits are subject to the deductible, limits, and coinsurance, and all terms of the certificate of insurance and master policy and all governing documents, as summarized in the certificate of insurance. 2) Coverage under a Patriot Exchange Program plan is secondary to any other coverage. 3) Coverage and benefits are for eligible medical expenses which are medically necessary and usual, reasonable and customary. 4) Charges must be administered or ordered by a licensed physician. 5) Charges must be incurred during the period of coverage.
Renewal of Coverage
Eligible insureds can request coverage under the plan be renewed a minimum of five (5) days, up to a maximum of 48 continuous months, as long as the premium is paid when due and the insured continues to meet the eligibility requirements of the plan.
How Does the United States Affordable Care Act (ACA) Affect My Coverage?
Non-U.S. Citizens: As non-resident aliens, international students, scholars, and people involved in cultural exchange programs on F, J, M, or Q visas (and certain family members) are not subject to the individual mandate for their first five years in the U.S. All other J categories (teacher, trainee, work and travel, au pair, high school, etc.) are not subject to the individual mandate if in the U.S. for two of the past six years. Since international students are not subject to the mandate, they are not required to purchase a plan that meets ACA requirements and can purchase the Patriot Exchange Program.
U.S. Citizens: Under the ACA, all U.S. citizens, nationals, and resident aliens are required to purchase minimum essential coverage (ACA-compliant coverage), unless they are exempt. Exempt U.S. citizens include U.S. citizens who reside outside of the U.S. for 330 of any 365-day period, or have a tax home (main place of work or employment, or if you don’t have a main place of work or employment, your main residence) in a foreign country, and are a bona fide resident of a foreign country.
Please note that this insurance is not subject to, and does not provide benefits required by, ACA. Since January 1, 2014, ACA requires U.S. citizens, U.S. nationals and resident-aliens to obtain ACA compliant insurance coverage unless they are exempt from ACA (international students on F, J, M and Q visas (and certain family members of students) are not subject to the individual mandate for their first 5 years in the U.S. All other J categories - teacher, trainee, work and travel, au pair, high school, etc. - are not subject to the individual mandate for 2 years out of the past six). Penalties may be imposed on persons who are required to maintain ACA compliant coverage but do not do so. Eligibility to purchase or renew this product, or its terms and conditions, may be modified or amended based upon changes to applicable law, including ACA. Please note that it is solely your responsibility to determine if ACA is applicable to you and the Company and IMG shall have no liability whatsoever, including for any penalties that you may incur, for your failure to obtain required ACA compliant coverage. For information on whether ACA applies to you or whether you are eligible to purchase the Patriot Exchange Program, please contact us. The materials available on this website are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem. This brochure is intended to convey general information only and not to provide legal advice or opinions.
PEP Claims Procedure
Precertification:
Certain treatment and supplies including hospital admission, inpatient or outpatient surgery, and other procedures as noted in the certificate wording must be precertified for medical necessity, which means the insured person or their attending physician must communicate with a representative at the number listed on the ID card prior to admission to a hospital before receiving certain treatments and supplies, or performance of a surgery. In case of an emergency admission, the precertification must be made within 48 hours of the admission, or as soon as reasonably possible. If a hospital admission or a surgery is not precertified, eligible claims and expenses will be reduced by 50 percent. It is important to note that precertification is only a determination of medical necessity, not an assurance of coverage, verification of benefits, or a guaranty of payment. All medical expenses eligible for reimbursement must be medically necessary and will be paid or reimbursed at usual, reasonable and customary rates. Please refer to the certificate wording for full details of the precertification requirements.
Note:You may begin the precertification process. You will be asked to provide the required information, which can then be submitted electronically. Once we have received all required information and medical records, our utilization management and review team will review the information provided and normally responds to the insured person or the provider within 2 business days. Please note that this online service will only initiate the process for treatment and supplies outlined in the contract, and it should not be used to request precertification for emergency admissions, procedures, or evacuations.
How to File a Claim
If a provider doesn’t submit a claim on your behalf, the fastest and most convenient way to submit a claim is through their online customer portal.
Claim forms can be accessed here and mailed to the address shown on the claim form. All contact numbers, claim forms and Certificate of Insurance are included in the fulfillment kit.
MyAccount
MyAccount provides service at your fingertips, giving you the information and tools to manage your plans anytime, anywhere, through easy-to-use technology. You’ll have immediate access to important resources online, including our service center team, plan document access, claim forms and much more.
U.S. Network Access
UnitedHealthcare provides travelers in the U.S. with direct access to one of the largest networks of providers in the U.S. that includes:
- Over 1.4M physicians
- 6,797 hospitals
- Over 45,000 clinics
- 67,000 pharmacies
- 1,800 convenience clinics
International Provider AccessSM
Travelers outside of the U.S. can also enjoy access to quality healthcare worldwide with our proprietary IPA network that includes:
- Over 45,000 physicians and facilities
- Direct billing arrangements that minimize time and upfront expense
PEP Individual Rates
Individual Monthly Rates
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Individual Daily Rates
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PEP Deductible Factors | ||||
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Deductible | $0 | $100 | $250 | $500 |
Factor | 1.25 | 1.00 | 0.90 | 0.80 |
PEP Group Rates
Group Monthly Rates
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Group Daily Rates
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PEP Deductible Factors | ||||
---|---|---|---|---|
Deductible | $0 | $100 | $250 | $500 |
Factor | 1.25 | 1.00 | 0.90 | 0.80 |
New premium rates per insured person effective 10/30/2024 for eligible individuals whose applications are approved by the administrator. The administrator reserves the right to modify or replace these rates at any time.
Administrator
IMG9200 Keystone Crossing
Suite 800
Indianapolis, IN 46240
FOR ADDITIONAL INFORMATION
Knoll Insurance Agency704 Bridge Street
New Cumberland, PA 17070
United States
Phone: +1-7177748128
Fax:
+1-7179019414
Website: knoll.brokersnexus.com
Coverage is underwritten and issued by SiriusPoint Specialty Insurance Corporation, rated “A-” (excellent) by A.M. Best and A- by Standard & Poor’s (at the time of printing).
This invitation to inquire allows eligible applicants an opportunity to seek information about the insurance offered and is limited to a brief description of any loss for which benefits may be payable.
Benefits are offered as described in the Insurance Contract. Benefits are subject to all deductibles, coinsurance, provisions, terms, conditions, limitations and exclusions in the Insurance Contract. Certain contracts do contain a pre-existing condition exclusion and do not cover losses or expenses related to a pre-existing condition.
This brochure contains many of the valuable trademarks, names, titles, logos, images, designs, copyrights and other proprietary materials owned and registered and used by International Medical Group, Inc. and its representatives throughout the world. © 2007-2024 International Medical Group, Inc. All rights reserved.
The UnitedHealthcare name and logo are registered trademarks of UnitedHealth Group in the U.S. and other jurisdictions.
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